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    Monday June 12th 2006
    Work Log 11:13 pm-
    Comments Comments (0) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    This entry is a log as it happens of my night of “work”:

    • 10:53 pm-Typing this as I get dressed for work. Running late as usual. Must leave by 10:55pm or I will be late.
    • 10:56 pm-Leaving for work. Going to be late again. Of course if I hadn’t typed this I would have been on time.
    • 10:58 pm-Actually pull out of drive way.
    • 11:05 pm-Punch in at work.
    • 11:14 pm-Publish this entry
    • 11:22 pm-Gather the folders of the desk clerks who worked today. Tossed aside until I pull their paper work later on.
    • 11:24 pm-Printed House Count Report, Cancellation/Denials Report, Credit Limit Exception Report, Daily Activity Report, and the No Show Report. All of these reports go to the Sheriff.
    • 11:26 pm-Turned first only walk in away. They didn’t like the rate of 79.00 plus tax. It’s a shame I don’t haggle with these assholes.
    • 11:30 pm-Started to count my cash drawer.
    • 11:37 pm-Finished counting the cash drawer, one phone call interrupted me.
    • 11:43 pm-Call from above some sort of crazy stalker bitch. Guest requested she be told they are taking no more calls. Usual kind of thing for the clientele of this hotel.
    • 11:47 pm-Took paper work out of folders so I can start to balance the credit cards.
    • 11:51 pm-Took reports printed earlier and use them to balance credit cards now that the paper work is all sorted.
    • 11:53 pm-Credit cards balanced. I take all the paper work and folders and chuck them aside till later.
    • 11:57 pm-Time to disconnect the shitty cendant provided isp so I can hook up the good charter provided wireless isp.
    • 12:02 am-The wireless bridge finally resolves the ip address and I’m on the good net!
    • 12:03 am-Boot up Trillian.
    • 12:13 am-Preparing for actual audit done by computer. I print a Guest Name List and the Clean and Vacant Room List.
    • 12:16 am-Room and Tax posted by the computer.
    • 12:18 am-Cashier Closeout completed.
    • 12:19 am-Began Close Day.
    • 12:21 am-Fired up Dark Age of Camelot. Playing a Bonedancer on Midgard/Lancelot.
    • 12:27 am-Gawain finally logs on to aim.
    • 12:31 am-Corrected my retarded typo. It’s a Bonedancer not a Bonelord.
    • 12:36 am-Close Day is complete.
    • 1:27 am-Asshole Redneck Guest doesn’t understand english. Wanted his clothes which were dry cleaned. The phrase “I do not have your clothes here, please check your room” is to much for his redneck mind to handle.
    • 1:42 am-Logged out of Dark Age of Camelot, for now.
    • 2:05 am-Gawain logged off. No one to entertain me now.
    • 4:05 am-Printed miscellaneous reports.
    • 5:26 am-Transmitted the credit card batch
    • 5:45 am-Took all of the reports and paperwork and tossed it in back on one of the desks like I always do.
    • 5:55 am-Logged out of Trillian.
    • 6:00 am-One long god damn hour to go.
    • 6:11 am-Why isn’t it 7:00 am yet? This thought goes through my head until I leave the hotel.
    • 6:25 am-Time to unhook the good internet and plug back in that shitty cendant provided isp.
    • 6:50 am-Ten minutes to go. Here ten minutes equals an eternity
    • 6:55 am-Five minutes to go. A pattern emerges?
    • 6:56 am-Four minutes to go.
    • 6:57 am-Three minutes to go.
    • 6:58 am-Two.
    • 6:59 am-One. Hurray first shift is here!
    • 7:00 am-Take me home Jesus!
    • 7:12 am-Home and I wonder did I punch out? Don’t really care. I’m home.

    And that is my usual night.

    Views: 974
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    Friday June 2nd 2006
    Bus Memo 12:52 am-
    Comments Comments (0) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    I can’t believe the fucking bus is still an issue. Check this out:

    June 1, 2006

    All Front Desk Agents

    For the time being, we will be providing shuttle service to and from the BP/McDonald’s area where the Van Galder is now running. I don’t expect you to do it, but please notify engineering, management, or the MOD and they can help the guest. I will need to get an answer on what do if someone needs transportation early in the morning when no one is available.

    Please let me know if you have any questions.

    Thanks,

    The Sheriff
    Director of Operations
    Ramada Inn-South Beloit

    Let me get this right. The bus no longer stops here and we are going to waste time and money to ferry these assholes to and from the new bus stop? Did I read that right? Let me read it again. Well fuck me I did read it right. The hotel I think is officially the poster child for throwing money down the toilet.

    Let’s clarify for a second. The memo mentions helping “the guest” in the second sentence. What is a guest is the issue then for me. Answers.com says a guest is:

    One who pays for meals or accommodations at a restaurant, hotel, or other establishment; a patron.

    Until these assholes step foot on hotel property and spend money they are not guests. Why provide a shuttle for these few (very few) that may take the bus that will stay at this hotel. It’s like admitting that the hotel fucked it all up by losing the bus. At this point it’s not really wise to make yourselves look any stupider than you already are by doing this. Save some face blame it on the bus.

    Now I don’t want to appear to be totally negative to the needs of these assholes on the bus. I have an answer for this:

    I will need to get an answer on what do if someone needs transportation early in the morning when no one is available.

    It’s so simple really that you may laugh. I see two options here.

    1. They can walk
    2. They can call a taxi

    When I work those are the options. End of story. I don’t care how many goddamn memos come out telling me different. I frankly don’t even acknowledge the buses existence any longer. Not that I get that many inquiries on the bus. But the lucky few that do call or come in asking gets no help from me other than the bus no longer stops here. It’s so satisfying.

    Views: 1,177
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    Monday April 24th 2006
    Rumor Mill 11:30 pm-
    Comments Comments (0) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    I’ve got rumors. Who wants some rumors? And it’s all sort of related. The sheriff of operations is dead. Long live the sheriff. I often wondered what a person does when they get the “of operations” suffix attached to their title. I wondered what an “of operations” person does. Here at this hotel an “of operations” guy ran the front desk, housekeeping, and maybe engineering.

    Well not any more. Housekeeping is now run by Jani or so the story goes. Which from the talk form the housekeeping employees this was a move that was needed. Management of housekeeping has been less than desired. Which not all of the blame can be pointed at the sheriff of operations. There are a few employees that were promoted that should not have been. And when you start letting family in and show that them special treatment over the rest you start to have some big problems.

    Next topic. It’s time to say goodbye and rest in peace to TimeClock Plus. Which was chronicled briefly in No Punch, Time Travel, and Time Fixed. It’s been said that this biometric system has been kaput since the last pay period. So for at least two weeks now this system has been dead. Has any manger told anyone? No. As per the usual with this hotel employees have got to find out by word of mouth.

    One final bit before I go. I will not ever refer to myself as a computer wiz to a guest. Never fucking ever ok? That kind of information is need to know and frankly that’s just not something the guest needs to know. So when you go and talk to a guest who had trouble with an employee that claims he is a computer wiz and who works weekends let’s make sure that you realize two things.

    1. I don’t refer to myself as a computer wiz.
    2. I never work weekends.

    So simple even my niece and nephew knows the second point. The two points I expect the guy in charge to be able to handle. I’ll be grilling my niece and nephew on the first point as well. So when two kids between the ages of six and seven can grasp something the guy in charge doesn’t I begin to worry.

    Views: 1,019

    Tuesday April 18th 2006
    The Douche Bag 11:44 pm-
    Comments Comments (2) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    A great story was told to me that I must pass on. It’s a classic. It’s about the New GM Douche Bag.

    The second shift front desk clerk was going about their business when the sheriff comes out to the front desk. As it happens the New GM Douche Bag was out in the lobby and sees that the sheriff is behind the desk. “What are you still doing here?” the new gm asks the sheriff.

    The sheriff responds “I’m here to help with the check ins.”

    The New GM Douche Bag replies “I don’t see the need for you being here. Go home. The second shift desk clerk is very capable of handling the check ins. Are you trying to impress me?”

    Which at this point in the story I’m laughing my ass off and didn’t hear the end. I wasn’t going to write one word about this New GM Douche Bag. But then I went and forgot to turn on the Idiot Page again after playing with some stuff on the site. The New GM Douche Bag by luck came to the site at the right time and left two comments on past articles. Which is really all I’ll have to say on this subject. I write about the retarded shit that happens at the hotel. I don’t cover this kind of stuff. It’s the best compliment I can give.

    Views: 1,145
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    Monday March 27th 2006
    No Pay, No Work! 7:15 am-
    Comments Comments (3) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    The word at the hotel is that the payroll checks are bouncing. The payroll checks are bouncing, it really needs repeating. Has the place finally got that bad? It’s bad enough that these assholes can’t pay their bills. But now they can’t pay their employees?

    I think that this is the start of the end. But I’m getting ahead of myself. Let’s recap some of the action at the front desk. It appears that the sheriff has been shooting his mouth of out front that no one at the front desk is any good. It’s the kind of brilliant shit this fucking retard really needs to think first before he does open his mouth. Since the only good desk clerk we have took offense to this (and the paycheck bouncing) has put in her two week notice.

    Congratulations sheriff! My boss is a pussy no more? Or is it that on top of being a pussy my boss is possible an idiot as well? Speaking of the idiot. It seems that that is one of those things that will never be fixed. Life must go on. But I think that before the idiot is taken care of the hotel will close. Or maybe it will keep going. Who knows.

    All I know is that if my check bounces I won’t be going to work until it’s taken care of. I can sit at home and not get payed to surf the net and play games. I’ll be damned if I’m going to have to surf the net and play games at work and not get payed for it.

    Views: 1,018
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    Thursday March 16th 2006
    Sunday Off 6:13 am-
    Comments Comments (3) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    The schedule for the front desk employee’s was posted on the 11th of this month. It’s only worth mentioning for the fact that no one is scheduled to work the audit on the 19th. Now I’m not one to second guess some assholes who make more money than me. Besides what the hell a three day weekend sounds good.

    Now I figured that those fools in charge would catch this mistake. Or maybe it wasn’t a mistake. Maybe they would be switching the idiot to 3rd shift and they would be firing me. At this hotel one can never know. Three days go by. So I finally point out this to the front desk supervisor. I mention to her that I’ve made photo copies (I make copies of everything) of the schedule. I expressed my opinion that the fucking pussy that made the schedule can work audit that night no one is on.

    The next day I point it out to the lady who works audit on the weekend. She can’t believe it. I tell her to tell the sheriff if he calls me and asks me if changing the schedule is ok I will work sunday. It’s sort of my way of crossing the line in the sand and daring the sheriff to cross it. Well the guy took his anti pussy pills because tonight when I came in I was now on the schedule to work sunday.

    This all is just funny really. I have my photo copy that clearly states the schedule was printed on the 11th of march. I have a photo copy of the changed schedule that clearly states it was printed on the 15th. I’ve dared the sonuvabitch to cross the line and he did. Which it is about time. This is just a matter of acting tough to the wrong guy. He should be acting all tough on the idiot and firing the dumb bitch. I guess I’ve made it to personal at this point. He wants to try to make me back down so I’m the pussy.

    Except that won’t happen. See I’m just slightly possibly fucking crazy. At least when it comes to these matters. I left the sheriff a voice mail explaining my position on the matter. I basically told the sheriff to go fuck himself. I just didn’t use those exact words. I’m not coming in on sunday because the original schedule has me off on sunday. I don’t give a fuck who works. When I’m not there for all I care the place can burn to the ground with everyone in it.

    Friday I’m going to the HI in Rockford and will be having an interview. No bullshit. This is sounding to be the real deal. A paycut may happen. But when I make 8.75 an hour and get no raises at all I think getting 8.00 an hour is ok since I will be getting raise ever now and then. Plus it’s a real hotel not a shithole ran by a bunch of fucking morons. The end maybe coming and I’m pretty jazzed to be honest.

    Views: 1,226
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    Monday February 20th 2006
    It’s Official 12:30 am-
    Comments Comments (0) Categories Bad Hotel Permalink Permalink
    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

    I think things are now officially out of whack at the hotel. As if it was normal at some point with the stupid shit the sheriff allows the idiot to get away with. Last week the sheriff took a week (or more) off. The sheriff does not return to work (hah) until this coming Wednesday. Now get this. His excuse was that he was sick. That the hotel was making him sick. He had a doctors excuse to go along with this limp dick reasoning of his. Do I need to say it? Yeah lets. What a pussy.

    For fucks sake. I’ve worked at that shithole for a decade plus change. I’ve seen a lot (and I mean a lot) of managers come and go. The sheriff of operations has got to be in my opinion the worst of the whole fucking lot. To use that kind of bullshit excuse. Jesus what a fucking pussy. It’s like official now My Boss Is A Pussy (plug time) huh? Honestly the piece of shit that hired this guy should be strung up and tarred and feathered. The sheriff has brought about the most chaotic time the hotel has ever experienced.

    A desk clerk did the schedule for this upcoming week? Is that fucked up? The sheriff couldn’t bother to do the fucking schedule. Jesus I dislike this sheriff more and more I hear about the shit he gets away with. Hello you Owner people! Wake the fuck up! What the fuck are you paying this guy for? He doesn’t do his job. Desk clerks do his job. Desk clerks take shifts he should work. Desk clerks now do the schedule that he should do. At what point do you decide that just maybe this guy isn’t worth the money your paying him?

    It’s a sad state of affairs at the hotel. And it doesn’t look like it’s going to change. Under this current owner/management I see little hope for the place. I often say it can’t get any worse. I’m always proven wrong though as it gets worse. But on the flip side it can be restated that it now is official that my boss is a pussy.

    Views: 1,078
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