Monday May 25th 2009

	Speed Test 10:32 pm-Turk Comments (0) Computers Permalink (No Ratings Yet) Minor update that has continuity with the last few posts. Here is my speed test for the damn near 90 buck a month charter internet I’m paying for: Just for comparison this is the Charter internet I’m paying for below. Charter High-Speed® Internet Max Get the fastest speeds available – Get speeds up to 20Mbps to surf 13X as fast as 1.5Mbps DSL! Automatic detection from viruses, hackers and spam – Charter Security Suite™ has the fastest response to new virus threats and best virus detection††. Download in seconds, not minutes – plus a reliable always-on, always-fast connection. 10 e-mail accounts – enough for the whole family plus 20MB of Web space. Exclusive content on charter.net – get your local news, weather, movie listings and more! Plan price: 79.99/mo ©2009 Charter Communications. Offer valid to new residential customers only who have not subscribed to Charter High Speed Internet within the previous 30 days and have no outstanding obligation to Charter. Standard rates apply after promotional period ends. Installation, taxes, fees and surcharges are extra. Certain equipment may be required at installation and charges may apply. ††Defined as fastest response times to new threats and overall detection rates. Source: AVTest.org, Q1-08 world renowned 3rd party testing company. Defined as best detection against new virus threats. Source: AVTest.org, Q1-08 world renowned 3rd party testing company. Charter reserves the right to determine the level of service to which this offer applies. Valid service address required. Credit approval, prepayment or major credit card may be required. All services provided are subject to the subscriber agreement which is subject to change. Visit charter.com/30day for full details on 30-Day Money-Back Guarantee. Services not available in all areas. Other restrictions may apply. Call for full details.
	Broadband	Views: 1,104
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Wednesday April 29th 2009

	The Internet Returns 4:48 pm-Turk Comments (1) Default Permalink (No Ratings Yet) The Charter repair guy fixed my net. It turns out the actual cable was bad and dude had to replace it. You can’t imagine how happy I am right now. I can surf for porn and torrents again.
	Broadband, Torrents	Views: 797
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	No Internet 6:15 am-Turk Comments (0) Default Permalink (No Ratings Yet) So my internet at home went out sometime late yesterday night. When I got home in the morning I called the Charter help line. Some chick in india walked me through unplugging my modem and waiting a minute before plugging it back in. It did not work. She then tried getting in to the modem. That failed as well. Me and india support lady decided the modem was dead. Before letting me go the india support lady tries to sell me Charter cable tv. I tried to explain to her that I had high speed internet and I did not need Charter cable. But she would have none of it and followed her script. I followed my script and hung on the support lady from india. I then drive to the Charter home base in my area and get a new modem. I shutdown my pc. I plugin in the new modem. I hook it all up to the pc and reboot my computer. I did not hook it up to my router. When Windows boots to my surprise the internet is still no where to be found. I call Charter again and get another lady from india. We go through the same shit. Unplug and plug back in. She tries to access the modem on her end and fails. So she arranges for someone to come to my today between one and five. Hopefully it’s not someone from india. To top off my irritation the this second support lady tries to sell me Charter tv. I again explain that I don’t need their tv I have high speed internet. This one tries to out do the first india support lady and when selling me tv fails she trys to sell me the Charter phone service. I look at the cell phone I’m talking into and ask the india support lady how is I’m communicating with her right now. At this point I’m kinda getting pissed off. I say to her I’m pretty sure we are communicating not by telegraph, morse code, or smoke signals but by phone already. I decline her offer. She of course continues to follow her script. Which at this point I give up and just hang up on the support lady from india. I hate people from india almost as much as I hate Charter’s stupid automated answering machine robot. I always end up cursing before I find the right keyword to get a real person to talk to. Agent is the magic word. So I’m writing this at work. I hope to be back on the net shortly after the times between one and five.
	Broadband	Views: 892
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Wednesday March 12th 2003

	Charter Suck’s Less 5:58 am-Turk Comments (0) Default Permalink (No Ratings Yet) Ok the last time I posted I was a little angry with Charter Support. I now have a working net connection at home. My problem is still more or less a mystery. I called Charter Support late last night and the gentleman I spoke with was more helpful than the last few. He didn’t volunteer the info I got from him. I had to ask the right questions. Which makes me think of the Dilbert strips were Dogbert runs a abusive tech support service. What I asked was if my firewall would cause any kind of problems. The guy said yes that could be. I told him I was running Zone Alarm Pro, and then asked which firewall they recommend. And of course Zone Alarm is at the top of their list. So I uninstalled Zone Alarm. Still had the problem. I reinstalled Zone Alarm. And I still had the problem. So because of the fact I was starting to show signs of withdrawl I decided to try a clean install of the os. Well not a totally clean install. Maybe a not as clean as it could be install. To make a long boring story a short boring story, I now have a working net connection. And to make it worse the second tech guy I talked to was right. Some where there was a software issue. I still can’t figure that one out.
	Broadband	Views: 1,110
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Tuesday March 11th 2003

	Charter Suck’s 12:46 am-Turk Comments (0) Default Permalink (No Ratings Yet) So for the last three days my high speed internet connection at home has been dead. I’m a little pissed at the fine folks at Charter Support. I’ve called these clowns a total of three times. After the first call I had their procedure down step by step. It’s kind of amazing how there are only a handful of things they can suggest for you to do. The second call the wonderful guy at Charter Support told me more or less it was my problem. The words he used were that I had a software or hardware problem on my end. Jeez could you cover yourself a little better than that? Fuck this really pisses me off. Just the fact I have to use my back up AOL account pisses me off even more at these fucking clowns at Charter Support. But at least I’m on the net. That’s what I keep telling myself.
	Broadband	Views: 924
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Wednesday October 23rd 2002

	Broadband! 3:00 pm-Turk Comments (0) Default Permalink (No Ratings Yet) Holy shit! I have a broadband connection and man is it fast. It’s the Charter Pipeline deal the cable company does. I signed up for only the cheapest one and it moves like lightning. Only bad thing is that no more internet at work. Oh well.
	Broadband	Views: 969
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