It’s not often that I’m called a liar. Basically I wrote something that another employee told me about. The GM Douche Bag of the hotel left this comment:
Great story, to bad it did’nt happen! For the sake of accuracy and integrity you should check your facts. As a reader I’m concerned that your site has a very narrow view of reality or generally just makes stuff up. To be credable and to keep my interest, lets open a dialogue here and debate the issues. Will you take the challenge?
No where do I claim that anything on this website (blog!) is the truth. I think that this type of site (whatever type it is) doesn’t really matter if it deals in the truth. In fact most people who come to this site probably don’t care if what I right is fact or fiction. Naturally I replied to the gm with this comment of my own:
Just makes stuff up? Not from my point of view. This is the second time I let my guard down. From here on in you have to be credible to keep my interest.
When I got in tonight I was told by the employee working that the gm had checked my site only to find that the hotel’s ip was blocked. The gm supposedly made a comment along the lines of “I guess I offended him.” Kinda sorta I suppose you did. But then kinda sorta you didn’t. I’m just able to do that kind of thing if I want to. Blocking ip addresses is just a defense mechanism.
Anyway let me do a quick blow by blow me responding to the gm’s comment. First up:
Great story, to bad it did’nt happen! For the sake of accuracy and integrity you should check your facts.
Welcome to the internet! Accuracy and integrity are something members of the press have to worry about. I don’t check my facts. If it sounds good I write about it. I think that your biased in the accuracy and integrity department as your the general manager of the hotel I work for. Bad press is still bad press even on the net. Which brings us to this comment:
As a reader I’m concerned that your site has a very narrow view of reality or generally just makes stuff up.
As a reader? Again I think your just a little biased worrying about my narrow view of reality since your the general manager of the hotel. I do admit the making stuff up thing did hurt. But again no where in my blogging handbook does it say I have to to write the truth, the whole truth, and nothing but the truth. I deal with my opinion on things and second hand stories passed on to me by disgruntled employees. Next is the my favorite part:
To be credable and to keep my interest, lets open a dialogue here and debate the issues. Will you take the challenge?
Not to be a real pain in the ass nitpicker, but I think one should be able to spell credible before they even try to accuse someone else of not being credible. An open dialogue debating the issues here on my website? You forget that I deal in lies and that generally I have a narrow view of reality. Why on earth would I want to debate anything with you? I have nothing to debate. As I see it that hotel is broken. I’ve been there just a tad bit longer than you so I believe that entitles me to my opinion of things as I see it.
So no debate with me. Fix the hotel. Your in the position to do so. Get that place to treat employees like human beings. Show them some respect. And just maybe start giving out some raises. The only direction the hotel will go is down as long as you let the hotel’s employees be treated like indentured servants. Now feel free to openly discuss this here on my site. You have a chance to play pr to the people that do happen to read this that know exactly what I’m talking about. I’ll for a civil discussion. But I’m not up for a debate.
But I’m afraid to say the only way your going to change my lies and my narrow view of reality of the hotel is to change things for the better there. And believe me I’ll let you know when that happens. I’ll know because the other employees tell me their problems. I hear how disgruntled everyone is. I’m just the only one who seems to say anything.
Dj x Gu
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I have been reading this site for years, yet I’ve only made one comment in all this time, so heres #2
The hotel is question has been in terrible shape for years, both physically and mentally. So, first off I want to state that no amount of yelling will ever fix the physical part, only the owner can(and thats not happening anytime soon).
Now for the mental part. The employees and managers of this hotel on a daily basis are yelled at by guests about the condition of the hotel. This is hard to take, since they really can not do anything about it. After years of this treatment they have built up a wall against being yelled at, some of them it doesnt even affect anymore. So, why come in yelling and following the foot steps of all before you, and there have been plenty. Maybe, try a different style. Try talking to the employees and managers, see what they think, listen to there ideas. Some employees of this hotel have been here for years, they may know something, especially the ones that were around when the hotel could turn a profit. The hotel has grown to be a cold negative place. Obviously, this shows through to the guests in some form. So by yelling and making these people feel terrible, you are cutting the only thing you can improve in the hotel which is the customer service aspect. The one thing that can be improved by the managers and employees is gone. So why do it? You have to understand that after this long employees need an outlet for there emotions, this website happens to be one employees outlet. So instead of using this website as a forum to go back and forth with employees on meaningless issues…use it as a tool. This website is what the hotel is “thinking” in a way. Read how the employees feel and use it to not your advantage but to the hotels advantage. This hotel does have people that care about it, some have worked here for years, some grew up here, and some just have great memories…so dont keep the hotel on the path that it is (which is a downward one). Treat these people like people should be treated and the results may just be good ones. I am not saying you can’t be firm with them but listen instead of yelling and show that you care…and you may just be able to pull something off that no one has been able to do in years.
Tom
Thanks for your comments – good stuff!
We will make it happen – but everyone must do their part. As the GM I’m doing my part to make things better; and to note: I sincerely care. No yelling, no unrealistic demands – Just doing my level best and asking for the same from the employees who make it happen every day.
Is there spellcheck on this thing?
The sad part Tom is that the hotel in south beloit will never change. As long as it is owned by the assholes that own it. The current management (headed up by the so called GM) is also to blame for the current status of the hotel. The place is doomed. Even if it were to sold to people who really wanted to do good with that place these hypothetical owners would never be able to live down the bad name the owners and management have given that hotel. I will mourn it when it finally passed on into the valhalla of hotels.